Tag Archive | York Region Small Business Club

DAY 23: Take ACTION and Transform Your Life!

Every job“Your work is worship, your work is service, and your work is your ministry. Worship with passion, serve with integrity and minister with purpose!

If you hate your job, if you are dissatisfied with your chosen career path or if you are disenchanted with your business, perhaps now is the time to either take action and choose to do something different (something that you are passionate about), OR simply accept your reality and focus on building healthy strategies that will enable you thrive and/or change your approach to your work/business.

We spend most of our living years working, so it makes sense that we should at least find great value and some joy in what we do!” ~Excerpt from the upcoming book: ‘UN-Locking Your HeArt of Leadership.’~

ConcentrateWWN Reflection DAY 23: Take ACTION and Transform Your Life!

This is week 4! It’s hard to believe that we’re already on last lap of our 30-day challenge: Take ACTION and Transform Your Life!

For WWN premium members who signed up for the challenge and also participate in the weekly live coaching calls/interactive webinars, we say a huge congratulations!

Thank you for your commitment, for completing the assigned tasks and for honoring the process. Remember, compliance is key. As long as you’re taking action, you will see your results. Whatever manifests in your physical universe is your evidence procedure. The action steps taken now, will begin to yield results 90 days from now. Be consistent, build up new neurology. This leads to new habits and soon they become part of your lifestyle.

change thoughtsBased on the feedback from all of you, in this final week the focus will be more on career and business building strategies. We’ll talk about the challenges faced by women entrepreneurs and share ideas on what’s working for different people.

Our next webinar details and conference call-in numbers will be communicated by email. If you are interested in joining us and becoming a WWN member, please send an email to info@wholewomannetwork.com.

Over the next 7 days, I’ll share strategies and marketing tips on these topics: i. How to increase your prospect list and sell more products using social media (in particular using blogs and Facebook), ii. Keys to networking success in a value-based economy, iii. Are you really running a ‘business’ or having fun with your hobby? iv. How to add 100 ‘hot’, eager-to-pay, prospects to your database within 4 weeks, v. Communicating with heart and power in a value-based, empathy-driven economy, vi. Your success is in the follow-up! vii. Do you have a signature style in your life and business?

do it wellSome simple and effective tips to kick-start your week:

TIP #1:  Focus more on being ‘CARING’ and less on playing ‘NICE’. Caring means serving with integrity and sharing your resources (time, money, energy), from an authentic place.

It means saying ‘NO’ or ‘YES’ from a place of respect and real commitment. Playing nice means you’re trying too hard to be a people-pleaser, saying ‘yes’ to everything, unable to keep your commitments and getting stressed out in the process.

TIP #2:  Spend 15 minutes at the beginning of the day to set your intentions for the day and plan your day. Then spend another 15 minutes at the end of each day to reflect on what was Positive, Interesting, Negative (P.I.N), then note 3 key things you learned for the day, make sure you apply them the next day.

TIP #3: Have a database of clients and prospects. Have a system for contacting them periodically. Follow the 80/20 rule in following up with them; 80% of the time, offer complimentary valuable information and  also survey them to know what’s important to them (their pain points/needs).

Then 20% of the time, provide products and services to address their pain or solve their needs (Refer them to the right people if you do not have solutions for them). Be a business connector, connect people together and connect them to valuable options and solutions!

BlessedTIP #4: Your success is in your follow-up! Every business card you’ve ever collected at networking events should be entered into your database. Sit down for coffee, and connect meaningfully with people. Sales is service.

Offer your services/products with integrity, passion and respect for the other person’s model of the world. It’s not about you! It’s all about your prospect and clients. So learn to listen more and talk less!

TIP #5: Whenever you RSVP for an event, show up! If you’re unable to show up, notify the host and apologize, if possible, make it up by attending a subsequent event. Every host knows that there’s a lot of resources (time, money, energy), planning and co-ordination that goes into putting an event of any kind together. Show your appreciation by valuing these efforts through your actions.

Consistency and Reliability are huge in today’s business world. Be who you say you are and do what you say you’ll do. Lead yourself to effortless success. Sow the right seeds, the rewards will come.

TIP #6: Treat every new client/customer as if they were your first and treat all existing ones as if they were about to leave you. Establish trust and connection but also take the time to nurture and sustain the relationships.

Always give a ‘red-carpet’ service experience. Treat people with respect, make everyone feel special. They’ll value and pay for the experience. In the words of Bob Burg, Author of ‘The Go-Giver, ‘Professional selling is all about positioning, it is simply an exchange of value between two or more parties.’

TIP #7:  Reverse-engineer your week. Determine at least 3 important goals you wish to have achieved by the end of the week, then in reverse order, fill in the details and create a realistic, yet challenging plan to get your desired outcome(s).

Create an activity map and time-block each activity. Take focused, disciplined and consistent steps and follow your schedule.

Life happens, accept it! Adjust accordingly when you go off track. Celebrate your successes and failures. View your ‘failure’ as feedback. The most important thing is to take action in the direction of your goals. Remember to be very flexible in your approach. The law of requisite variety: ‘The most flexible person in the room controls the system.’

“Blessed is he who has found his work; let him ask for no other blessedness.” ~Thomas Carlyle

What’s your favourite tip from the list above? Be social! Read, comment and share with your network.

And join the conversation on our Facebook page: www.facebook.com/wholewomannetwork

-Juliet ‘Kego Ume-Onyido, MBA

Poet | Master-Certified Leadership Coach-Trainer -Consultant|

~Take empowered ACTION towards a Healthier, Sexier, Wealthier YOU!~

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Blogger Bio:

FB PIC High RezThe preceding is a guest post from Juliet Ume, MBA –Co-Founder and Executive Director at Whole Woman Network. Juliet is the author of the upcoming books: “UN-Locking Your HeArt of Leadership”  and “Today, I Will Not Bow”.  A self-described Life-Connoisseur, who loves life and the whole human experience, Juliet was nicknamed a ‘reminderist’,  [one who reminds us of that which we already know; that we are not fractured or broken and NOW is the perfect time to replace that fallacy with a new, beautiful truth: we are worthy, empowered, complete, whole creatures and our life journey is to return to wholeness].

She is a passionate advocate of WomEntrepreneurship, Leadership, Investment & Financial Literacy for women and youth (especially girls). Her mission is simply to engage, educate and empower women, regardless of their levels of income or background, to return to ‘wholeness’ and live Healthier, Sexier, Wealthier Lives using Faith-based, Scientific and Universal (Common-Sense) principles! Follow her on Twitter: @wholewomaninc, @julietumeinc. Enjoy some of her portfolio of poems on her Floetry Blog and follow her daily reflective posts on Facebook.

Her message is simply: “To use the power of written-spoken-sung WORDS to connect, heal, empower, change and transform our inner and outer worlds. Words have power in the meaning and interpretation we choose to give them and all of life is synchronistic poetry in motion! Are you telling empowering stories about yourself and others?” 

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Keys to Building Your Small Business: Client Engagement and Follow-Up!

I recently attended an event that taught me some key business lessons such as delivering exceptional service, generating client engagement and creating a lasting impression. And most importantly, getting those unsolicited ongoing referrals from satisfied clients!

It was a special baby shower for a friend (her first baby at 44 years)! The event planner, who was her 23 year old niece, did a fantastic job of organizing everything perfectly: the venue, décor, food, music, exciting games etc. Some highlights of how she achieved this are:

  1. Prior to the event, she communicated with the guests (all good friends of the mom-to-be), a couple of times after the initial invite. She articulated her desire to provide an unforgettable and truly special experience for her client and solicited our help. Thus, she was able to get suggestions/ideas from us on what her client values and also got our total buy-in on the project. She did this effectively by creating a private Facebook group where she kept us all engaged, connected and shared updates;
  2. During the event, she introduced herself to each of the guest individually and shared her appreciation for our input. She made sure that each guest got a personalised gift bag with a thank you note;
  3. Post-Event, she followed through with an update when the baby was delivered and sent pictures on behalf of her clients to each of the guests who had attended the baby shower.
  4. She under promised and over delivered-the event itself was a great success but most importantly, she was wonderful in communicating her passion and enthusiasm for her craft;
  5. She definitely lived the mantra ‘Excellence is a habit, for how you do one thing is how you’ll do all things’. This is because although she was doing event planning as a hobby, she still took it seriously and gave each client her very best;
  6. The greatest business lesson I learned from her was that she saw the event as a networking opportunity and followed up with an engaging and well written letter. (I have her permission to share an excerpt below):

“It was a pleasure meeting you a week ago at the baby shower of my Aunt.  I have a small favour to ask. I’m looking to continually grow my services, and to build awareness and good-will, so I’m looking to do more events. So are you aware of any body that would be interested in my services and who would benefit from and be aligned with my  vision of  holistic event planning that I shared with you?

I can tailor the event to what they truly value, and still make it very interesting and unique.

If you know or come across someone who would be interested, do let me know. It would help me out a lot. If you don’t know of any group of people, that’s perfectly fine, and it was still a great pleasure meeting you this evening”……

Needless to say, like most of the guest I was enthused by the quality and level of service she provided: her professionalism, creativity, deep respect and understanding of the client and guests. And of course, her fire and positive energy!

We have all become strong advocates for her services and go out of our way to refer clients to her. Unfortunately, she is now back in school for her Master’s degree and has put the business on hold for now. However, I can tell you that she has a devoted group of satisfied clients, ready with wallets at hand, just waiting for her to say the words: ‘Open for business!’

Client Engagement and follow-up can be helped with the use of Social media. Examples of how companies use it today as a PR tool to create awareness, engage customers and drive sales abound all around us. In today’s world, every customer is truly King or Queen and they know it! A misstep to a client may cost you millions especially if that one client has tens of thousands of followers on Twitter, Facebook, Tumblr etc.

You must treat every single customer along your entire value chain (both internal and external), as if you were about to lose him/her i.e. that without them your business ceases to exist.

The end result is a devoted client base that is loyal in their patronage and become strong advocates of your brand/products/services.

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The preceding is a post from Juliet Ume, MBA –Wealth Management Consultant & Lifestyle Coach at Whole Woman Network. Juliet is an avid Life Connoisseur and a passionate advocate of WomEntrepreneurship, Investment & Financial Literacy for women. This is a post for the YRSBiz Blogging Circle.  The York Region Small Business Club helps small businesses in York Region connect online and in York Region.  Their goal is to provide free or low-cost opportunities for local businesses to connect and engage with each other and ultimately to help small businesses succeed. 

‘The Good Slippers’: a note for budding womEntrepreneurs.

The following post was written by the very creative Dana Goldstein as part of a Guest Blogging circle created by the York Region Small Business Club. The YRSBiz helps small businesses in York Region connect. Their goal is to provide free or low-cost opportunities for local businesses to connect and engage with each other and ultimately to help small businesses succeed.

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My alarm clock – both internal and external – goes off at 6 am everyday.  Some days I am eager to get on with my life and other days I am exhausted beyond belief. I am just like everyone else who works, has a family and likes to socialize.

What makes me different is that everyday I get to follow my passion.  I love my work so much that it is never just a job. I’m not changing society or saving the planet, but some days I feel like I am doing something just as great.  Some days I am strapped to my desk with such a heavy workload that the only fresh air I get is when I pick my kids up at school.  Some days the phone doesn’t ring at all and I wonder when I will get my next client.  I make mistakes that require me to start from scratch.  I have gone beyond a client’s expectations and made someone cry tears of joy.  I have felt cold and isolated in the office, but I have also been grateful for some solitude.

For me, that is what life is like as an entrepreneur.

Good days and bad, challenging days and easy ones, early mornings and late nights: these are all part of the working life.  The difference for me is that I am working for my family and myself. The risks I take are family decisions, not corporate ones.  I don’t get a regular paycheck, but I can take an extra long lunch.  Some months there is enough money to make an extra payment on the credit card; sometimes there isn’t enough to cover my extra long lunch.

I happily accept it all because I am solely responsible for how much income I generate. Like everybody else, I get ready for work in the morning. I have good hair days and horrible hair days.  Sometimes I rediscover a favorite blouse in my closet; sometimes the blouse I really wanted to wear has a stain I didn’t notice before. I am confident about my work, but I may be nervous before a big meeting.

Lucky for me that I work from home and no one knows that I feel so great because I’m wearing my good slippers.

BLOGGER BIO:

Dana Goldstein owns Digital Shoebox, a full-service media transfer business. Since 2005, Digital Shoebox has been creating custom DVD slide shows for small business, weddings, big birthdays and other special events. Dana’s slide shows can bring a smile to your face and tears to your eyes all within the first 30 minutes of your video. You may contact Dana through the following channels:

Website

www.digitalshoebox.ca

Twitter: @digishoebox

Facebook: www.facebook.com/digishoebox